The Cheesecake Factory

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Updated March 26, 2024

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Restaurant

Cuisine

Traditional American Comfort

Meals Served

Dinner

Price Range

$$$

Features

Ordering Options

Neighborhood Bar

Drink Offering

Bar Smoking

Bar Vibes

Hipster

Location

Address

1000 Ross Park Mall Drive, Pittsburgh, Pennsylvania 15237, United States

Main Street

McKnight Rd.

Town

Ross Township

Contact

Phone Number

Call (412) 358-9730 Now!

On The Web

Go To The Cheesecake Factory On The Web

Business Hours

Mon 11:00 am - 10:00 pm
Tue 11:00 am - 10:00 pm Closed now
Wed 11:00 am - 10:00 pm
Thu 11:00 am - 10:00 pm
Fri 11:00 am - 11:00 pm
Sat 11:00 am - 11:00 pm
Sun 10:00 am - 10:00 pm

The Cheesecake Factory is an upscale, modern American fare restaurant and bar featuring an extensive menu with over 250 food options ranging from desserts, including their signature variety of cheesecakes, pasta dishes, steaks, chops, fish and seafood, flatbread pizzas, and other specialty options. This Cheesecake Factory restaurant is located on the grounds of Ross Park Mall in Ross Township. The busiest times are typically around 6 pm and the locals like the friendly staff, intimate yet vibrant atmosphere, and the variety of food options.

About The Cheesecake Factory Restaurant In Ross Township

Ross Park Mall's Cheesecake Factory restaurant opened its doors in 2006 along with the Nordstrom department store that opened its 144,000 square foot addition, adjacent to the restaurant.

This Cheesecake Factory was the second in the area for the California chain coming after its SouthSide Works restaurant that opened on East Carson Street over two years before the one in Ross Township.

The Cheesecake Factory story begins in Detroit, Michigan in the 1940s. Evelyn Overton found a recipe in the local newspaper that would inspire her “Original” Cheesecake. Everyone loved her recipe so much that she decided to open a small Cheesecake shop, but she eventually gave up her dream of owning her own business in order to raise her two small children, David and Renee. She moved her baking equipment to a kitchen in her basement and continued to supply cakes to several of the best restaurants in town while raising her family.

In 1972, with their children grown, Evelyn and her husband Oscar decided to pack up all of their belongings and move to Los Angeles to make one last attempt at owning their own business. With the last of their savings, they opened The Cheesecake Factory Bakery and began selling Evelyn’s cheesecakes to restaurants throughout Los Angeles. Through hard work and determination, their business grew to a modest size and Evelyn was soon baking more than 20 varieties of cheesecakes and other desserts.

With great foresight and intuition, their son David decided to open a restaurant to showcase his mother’s selection of cheesecakes. Somehow he just knew that guests would enjoy a restaurant with an extensive dessert menu. It was 1978 and he opened the first The Cheesecake Factory restaurant in Beverly Hills, CA.

The restaurant was an immediate success and today there are more than 200 The Cheesecake Factory restaurants around the world that share the Overton’s commitment to quality and spirit of innovation and hard work.

The Cheesecake Factory at Ross Park Mall in Ross Township continues that tradition. However, be prepared when you go, because the waits can be long, sometimes upwards of two hours. Your best bet is to get on the books and then take care of some shopping while you wait. They will text you when your table is ready.

Information Sources

The Cheesecake Factory - About Us

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Editor review

1 review

The Cheesecake Factory at Ross Park Mall: Long Wait, But Well Worth It

October 21, 2021 (Updated: October 21, 2021)

Overall rating

4.0

Food

3.0

Atmosphere

5.0

Service

4.0

Pricing

4.0

Location

N/A

The Cheesecake Factory at Ross Park Mall sits up high in the North Hills and is the first branded upscale shopfront you see as you drive across the hilltop Ross Park Mall plateau. To say this restaurant is popular in the North Hills area is an understatement. I showed up with my family to celebrate, once again, a birthday—this time my wife's—and soon as I checked in, I was told the wait was two-and-a-half hours. Yes, two-and-a-half hours.

Being all the wiser from previous trips to The Cheesecake Factory, I told my wife that for her birthday that she and my daughter can go shopping—perhaps unwise—and I will hold the fort down at the Cheesecake Factory bar. You see, the Pittsburgh Panthers football game was in full progress, and I was aware that I can leverage my wife and kid's need to indulge their shopping spirit, while I indulge mine for beer and football. It is a match made in heaven.

I had a great time sitting at the bar watching Panthers but the beat down on the Virginia Tech Hokies. The bartenders were quick and very friendly. For the most part, there were only couples seated at the bar and I got the one stool that was the odd one out. So, I nestled into the space, elbow to elbow, keeping my focus on the game lest I miss a Kenny Picket long bomb.

The atmosphere at The Cheesecake Factory in Ross Township is always vibrant, upscale casual, and lively. It always feels fun to be in this restaurant. The decor is a mix of modern touches with loosely Egyptian motifs. How that compliments the wide variety of cheesecakes and specialty desserts that they sell, I am not sure. But, hey, when in Rome, or Egyptians do, okay, perhaps this sentiment is better stated when at The Cheesecake factory, have cheesecake.

Unfortunately, I didn't get to have any cheesecake.

You see an hour into the Panther smackdown of the Hokies, my daughter materialized and told me that we had to go because there is no way we’re waiting two and half hours. She had other plans that involved her old high school friends from North Hills that evening and she was home from college for Mom's birthday. We decided that yes, indeed that was a long time to wait, perhaps too long. Let's go somewhere else. I asked my son where else we could go, and keep in mind he is in fifth grade. His suggestion?

Bob Evans.

For crying out loud, Bob Evans as the fallback for The Cheesecake Factory birthday dinner for my wife. No way.

I hatched a plan. I wanted my cheesecake.

I suggested we drop the kids off and my wife and I would go out later by ourselves. That didn't fly with my son, who despite being in Fifth grade, complained that he had already been abandoned at the Ross Park Mall playground, and added forcefully, “I’m getting something out of this night.”

Jeez. The compromise was to hit the drive-thru at the Chic-A-Filet along McKnight Rd. and then dump him and my daughter off so that my wife and I could resume our evening.

Turns out we went to BJs Brewhouse and Restaurant McCandless Crossing, where there was an hour-and-a-half wait, but we were able to grasp a four topper in the bar area, order food, and enjoy a glass of birthday wine.

So, on this trip, it should be noted that I had no Cheesecake cheesecake nor Cheesecake food for that matter, only Cheesecake beer, which was a tall pour of a malty Samuel Adams Oktoberfest. Nonetheless, I have eaten the Cheesecake Factory in Ross Township, often enough to share my thoughts on the food itself.

I like the wide variety of food. There is bound to be something to satisfy everyone's taste and the appetizers are filling, tasty, and range from healthy options to those that are more along the lines of a wing and beer guy. I wouldn't say the food is super great, but it is typically pretty good and on par with the pricing. There are so many different choices I wonder how much of anything they make is made there on the spot versus shipped from a real factory to The Cheesecake Factory.

All in all, The Cheesecake Factory is a destination restaurant in the North Hills area and the perfect place to wait out a shopping spree by the wife. I highly recommend this place for a date night, celebratory dinner, a shopping spree diversion, and even a ball game and a beer. The service is great, the food is tasty, and the ambiance is always snappy.